[rt-users] Q: mailloops w/ rt-2.0.13

[Chris J. Mutter]

hello,

we have a problem with mailloops and rt-2.0.13.
we get a mail loops when some spam-idiots send mail of the form

From: bla at sil.at
To:   bla at sil.at

where bla at sil.at is a forward to the tracker into the queue ``bla''.
we need to have autoreply enabled on our queues and use the bla-comment
feature to have the ability of attachments and send a cc-mail to the owner
of a ticket when the user replyed again.

is there a simple way to check within the tracker if requestor and
queue-address are the same to prevent this kind of mail-loops?

thanks,
cjm silver:server
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