[rt-users] cc On Change of Queue

[Smylers]

Chris Watson wrote:

> ... If the ticket is moved ...

You were _so_ close with the subject of the mail.  The action you want
is OnQueueChange.  Search the archives and/or contrib for it.

> Could anyone point me in the direction of a resolution to this problem
> please?

Once you've got the action you can create scrips using it like you would
for any other action.

Smylers
-- 
GBdirect
http://www.gbdirect.co.uk/