[rt-users] Default Ticket->id

[Rich Lafferty]

On Fri, Aug 02, 2002 at 11:45:21AM -0700, Jamin Cleveland <jamin at skyrivercommunications.com> wrote:
> I've scoured the docs and cannot find any built-in functionality (web or
> cli) for changing the default Ticket ID.  Much like getting checks for a
> new checking account at a bank, I would like to start our trouble
> tickets at something a bit higher (like a couple thousand higher) than
> 1.
> 
> Any ideas on a quick and easy way to increment this variable by hand?

RT happily uses whatever the database tells it to -- poke at the
sequence in the database. (I update mine daily to have datestamped
ticket numbers.)

Cheers,

  -Rich

-- 
Rich Lafferty --------------+-----------------------------------------------
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