[rt-users] Meaningful From: address

[francisv at dagupan.com]

I have a description set in the description box. I have a clean 2.0.14
install.

-----Original Message-----
From: Phil Homewood [mailto:pdh at snapgear.com] 
Sent: Monday, August 12, 2002 8:32 AM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] Meaningful From: address

Robie Basak wrote:
> On Fri, 2002-08-09 at 11:38, francisv at dagupan.com wrote:
> > Whenever RT responds to an e-mail, it appears as -- "help"
<help at address>. I
> > know that "help" is a queue but can I make it appear as a different name
to
> > the rest of the world? (i.e. Customer Support <help at address>)
> 
> Just putting it into the Description box in the Queue configuration
> worked for me.

It did? Out of the box?
I had to apply the attached patch to get that behaviour.

-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances