[rt-users] Help... Lost my Attachments.

[Bruce Campbell]

On Mon, 19 Aug 2002, Jaye Mathisen wrote:

> No idea what could be wrong, or how to fix it.
>
> FreeBSD 4.6, mysql 3.23.51, rt 2.0.13
>
> RT was humming along just fine, or at least it seemed
> to be.  Had to reboot the server.
>
> Comes back up, RT displays the transactions fine, but the
> ticket bodies are gone.  New tickets create, the data
> appears in the attachment table, but no display.

Displaying of data from the attachments table depends on the MIME::Base64
module.  Are you certain that this is still installed and readable by the
RT user(s)?

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B             Operations/Security