[rt-users] Problem installing RT -- Mason related?

[McCool, Scott]

Thanks, Paul!

The problem turned out to be a combination of those two things (I'd
actually changed them later in the afternoon after sending my original
email), and the fact that the URL I was using was "http://hostname/rt2",
while my alias in httpd.conf was for "/rt2/".

With the config file changes Paul suggested, and the "correct" URL
(http://hostname/rt2/) I can get to the web interface.

Thanks all!

-Scott



-----Original Message-----
From: Paul Goracke [mailto:paul at goracke.org] 
Sent: Monday, August 19, 2002 5:08 PM
To: McCool, Scott
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Problem installing RT -- Mason related?


McCool, Scott wrote:

> (I'm not sure if this is everything related to RT that I need or not, 
> my goal here is to have all the RT url's under http://hostname/rt2 )

You need to change the following in config.pm:

> $WebPath = "";

Should be '$WebPath = "/rt2";'

> $WebBaseURL = "http://RT::WebBaseURL.not.configured:80";

Should be '$WebBaseURL = "http://hostname";'

Disclaimer: These are the most obvious changes I see--I may not have 
caught them all. :^)

pg