[rt-users] RT2 Speed/performance problems.

[Ayan R. Kayal]

Apache/mod_perl is often a culprit, well, mostly mod_perl, I think. Make
sure you have Apache processes set to die after a certain number of
requests. If you set the number to 0, they won't die, and it'll just bog
down. Our installation used to run relatively quickly at first, but as
those processes lived on, the machine slowed to a crawl; changing this
setting fixed this gradual slowdown. Not sure if this is in the docs,
but it should be...

O-                        ~ARK

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com 
> [mailto:rt-users-admin at lists.fsck.com] On Behalf Of Simon Cozens
> Sent: Tuesday, August 20, 2002 11:38 AM
> To: Maren S. Leizaola
> Cc: Rt-Users (E-mail)
> Subject: Re: [rt-users] RT2 Speed/performance problems.
>  
> > end is PHP based where deamons do not eat up 62MB of RAM or 
> more...  I
> 
> Aha! It's going to be a problem with your mod_perl 
> configuration. We're seeing the same sort of thing, and after 
> considerable profiling, I'm convinced it's Apache/mod_perl at fault. 
> 
> At a guess, you're running on old version of Perl or mod_perl 
> which doesn't have the advantage of Doug McEachern's 
> wonderful recent work on sharable variables or his many 
> memory leak fixes.
> 
> Other people have seen RT running incredibly quickly on less 
> powerful machines, so I'm not going to dismiss it as a 
> problem at RT's end; I think it's a problem with the way 
> we've set it up.
> 
> Simon