[rt-users] mon and rt

seph seph at commerceflow.com
Wed Aug 21 20:18:36 EDT 2002


> The problem with any of these systems, is that mon doesn't know
> about ticket numbers, so if the problem gets fixed and you get an
> up-alert, there is no way that I have found to close the opened
> ticket.

This was one of the issues I was curious how the other person who did
the mon/rt stuff did. I can think of a couple ways, none very clean.

If I come up with something clean, I'll send it to the various contrib
sections.

seph




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