[patch] [rt-users] SelfService interface probs

[Robie Basak]

On Tue, 2002-08-13 at 00:18, Josh Richards wrote:
> From the SelfService interface if an unprivileged user creates a new
> ticket it is submitted properly but upon clicking the "Create Ticket"
> button they get an RT Error: "No permission to display that ticket."
> Afterwards the user can see the ticket in their list of open tickets and
> even view the details.  It's like there is a race condition just after
> the ticket is submitted that creates a period right afterwards where the
> user can view the ticket they just submitted.
> 
> Anyone else experience this?

Please ignore everything else I've said on the subject; that was
speculation, now I delved into the code I fixed it :)

It is a bug, and this fix is a bit of a hack; the RT interface should
really be able to deal with the fact that the user now does have
permission because the new ticket has him as a requestor.

Anyway, my fix is to just reload the ticket object with the user again,
this way it seems to pick up on the permissions.

Patch below,
Robie.

--- /usr/local/rt2/WebRT/html/SelfService/Display.html	Fri Feb  8 06:23:52 2002
+++ /var/local/rt2/WebRT/html/SelfService/Display.html	Thu Aug 22 14:48:45 2002
@@ -153,6 +153,12 @@
 
     push(@results, $ErrMsg);
 
+    $Ticket = new RT::Ticket($session{'CurrentUser'});
+    unless ($Ticket->Load($id)) {
+    	$m->comp('Error.html', Why => "Couldn't load new ticket");
+	$m->abort();
+    }
+
     # }}}
 }
 else {