[rt-users] Areas in a queue

[Harald Wagener]

Mariana Martins Lopes wrote:
> Hello!
> I read several references to RT's capability of creating areas in a
> queue and I htink it would be very usefull, for me. But I can't figure
> how to do it:-(
> Is it still possible in the most recent RT's version? 
> If yes, could you explain me how can I do it?
> Thanks in advance,
> 	Mariana Lopes
> 
> 
> 

You would do this by defining keywords first and then keyword selects for 
the relevant queue.

H.

-- 
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com