[rt-users] Setup problems

[Andrew Boyce-Lewis]

Thanks for all the help, I have have everythign up and running except 
that I can not get RT to generate emails for a reply or ticket close. 
The only time that RT will send emails is when the ticket is opened 
initially. I have tried this between two accounts and never is there any 
  email beyond the first "Ticket opened email"

It may just be that I am totally missing something.  There is nothing in 
  any of the log files.


	-Andrew


Bruce Campbell wrote:
> On Tue, 27 Aug 2002, Andrew Boyce-Lewis wrote:
> 
> 
>>No permission to create tickets in the queue 'general'.syntax error at
>>(eval 32) line 1, near "require Mail::Mailer::/usr/"
> 
> 
> In config.pm, you have a full path to sendmail in $MailCommand.  The
> contents of this variable should be either 'sendmailpipe', or a valid
> Mail::Mailer Module ('sendmail' has been tested, anything else may or may
> not work).
> 
> The path to the sendmail binary, if you're using 'sendmailpipe', should be
> given in $SendmailPath .
> 
> Regards,
> 



-- 
Andrew E. Boyce-Lewis
Systems and Network Operations
Department of Physics
7A Osmond Lab
University Park, Pa 16802
Office: (814) 865-3024
Cell: (814) 360-6868 (by permission or emergency only please)