[rt-users] NotifyCCs

[Nathan Evans]

"OnCreate NotifyRequestorsandCCs with template CC_AutoReply"
"OnCreate AutoreplyToRequestors with template Custom_AutoReply"

I'm using the two scripts above to notify the original requestor and any
person CC'ed on the email.  Initially I thought the requestor would get
two replies, but that's not the case (not sure why, but it works).  The
*_AutoReply templates are slightly modified versions of the default
template; the CC_AutoReply was setup to instruct the CC'ed person how to
add comments to someone else's request.


-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Bolivar Geraldo
Sent: Wednesday, August 28, 2002 5:04 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] NotifyCCs


Is there a Scrip Action that allows you to simply "NotifyCCs"?  The
"NotifyRequestorsandCCs" option is to broad of an option for me.  I'm
wondering if anyone else has run into this problem or found a solution
for it.

Thanks in advance.

Bolivar Geraldo Jr.

--
Bolivar Geraldo (Junior)
NOC Analyst



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