[rt-users] Super users

[Phil Homewood]

Nikki R Addicott wrote:
> If I am a Super User, will I receive an auto-reply message on the creation
> of all trouble tickets?

http://fsck.com/rtfm/article.html?id=2#50 should explain things.
In particular, you want to look at the "Set up Scrips" and
"Set up queue watchers" sections.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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