[rt-users] Self-Service and unprivileged users (only have email address)

[Travis Zadikem]

What password does an unprivileged user use?  I ask this because I have users that email rt and then it adds them as a new user automatically with their email address as the username.  But, when the user goes to webaddress/SelfService and tries to login using their email address and no password it won't let them in.  How can I fix this so it will?

 

Thanks,

Travis


Your mind is like a parachute.  It must be open to be used effectively.
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