I was wondering if there was a way to strucure rt so that we could have
queues in groups.
ie
web dev team
web site (seperate queue with tickets)
logins (seperate queue with tickets)
email
it
software install
upgrades
etc
Thanks.
John
--
<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on
your own understanding;"