[rt-users] Direct link in email fails when user not logged in
John Gedeon
jgedeon at qualcomm.com
Fri Dec 6 17:29:27 EST 2002
When an admin gets the notice that a ticket has been created, if they
follow the like provided in the email
http://www.example.com/rt/Tickets/Display.html?id=2
It takes them to the rt website. If they are not previously logged in it
kindly askes them to login. Once logged in it sends them to the page where
they were trying to go and returns the error "No Ticket specified" no
matter how many times they reload it doesn't change. however if they cut
and paste the link in and hit return it works fine (after they have logged
in) does anyone know why that is?
It is the same if you bookmark a search and try to go to it before you
login it wont work right it only works right if you were already logged in.
(i figure its the same problem)
I have been looking through the WebRT/html files to see where this
happends...but have had no luck
Thanks John
--
<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on
your own understanding;"
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