[rt-users] Multiple TAGs?
Andy Coates
andy at bribed.net
Mon Dec 9 07:55:38 EST 2002
Hey,
I had a look through the archives but I think "tag" is a common word for
something else, so couldn't find what I'm looking for...
Is it possible/has anyone ever managed, to use multiple subject "tags"
in an RT installation? In the config you set $rtname and its then used
whenever an email is sent out, i.e. "[TAG #xxx] Subject".
I was hoping you could change the tag on a dynamic basis, e.g. for queue
FOO it would be [FOO #xxx], or queue BAR would be [BAR #xxx]. To set
such a tag, an extra field could be stored within the Queue properties,
and so on.
Has this already been attempted? Or is there a flaw which won't let you
make such mods?
Cheers,
Andy.
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