[rt-users] FW: CC and BCC troubles (Again)

[christian janssen]

Hi,

IMHO you don't need CVS - you need script action!

best regards
Christian


## CITE ###############################################
Date: Wed, 04 Dec 2002 15:20:44 -0500

I've been fighting with the RT-Send-CC function for a few hours today. I 
found the following posts to the mailing list about getting it working...

http://lists.fsck.com/pipermail/rt-users/2002-September/010020.html and the 
two posts listed in that post.

I setup the following scrip actions

OnComment NotifyOtherRecipientsAsComment with template Correspondence
OnCorrespond NotifyOtherRecipients with template Correspondence
OnCorrespond NotifyRequestorsAndCcs with template Correspondence

Now when I add someone as a BCC mail gets sent to that person, but mail is 
still not being sent to someone I add as a one time CC. Can anyone point 
out something obvious I'm missing or something else I need to do?

Thanks
Sean

-- 
Sean Lutner
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At 12:33 10.12.2002 +0100, Xavier Sudre wrote:
>Sorry last one had no subject...
>
>-----Original Message-----
>From: Xavier Sudre
>Sent: mardi 10 décembre 2002 10:50
>To: 'rt-users at lists.fsck.com'
>Subject: CC and BCC troubles (Again)
>
>
>Hello everybody,
>
>Around 1 month and a half ago I asked a question about RT CC and BCC. I am 
>surprised because since that time the CVS tree for 2.0.X had no changes. I 
>suppose the Bug has not been fixed at this time and my question is
>when it would be fixed ??
>
>In fact it is very usefull to be able to CC or BCC any reply or comments...
>
>Is there also anyone else in the same case or someone that found a 
>solution ? By the past someone told me about CC and BCC sent with body and 
>not with
>headers, may be this is something to take a look at.
>
>For information, I am using RT 2.0.15-CVS.
>
>Regards,
>
>--
>Xavier Sudre
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm