[rt-users] Changes to system

[Vivek Khera]

>>>>> "SG" == Steve Greenland <steveg at lsli.com> writes:

SG> On Mon, Dec 09, 2002 at 12:37:37PM -0400, Chris Mason wrote:
>> I just altered the tickets table so the default was 1000. I think it
>> would be a good way to set it up initially.

SG> Why? I'm kind of curious as to the point of this whole excercise. Who
SG> cares what number gets used? (Unless, of course, one is try to migrate
SG> from an existing system and trying to dodge existing ticket numbers or
SG> some such.)

Customers find it funny to get ticket number 3.  Dunno why ;-)

If you got say, invoice number 14 from a company, would you think they
were big or small, or would you think they just started a new
invoicing system?

-- 
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Vivek Khera, Ph.D.                Khera Communications, Inc.
Internet: khera at kciLink.com       Rockville, MD       +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera   http://www.khera.org/~vivek/