[rt-users] ability to open 1 ticket in multiple queues

[Ron Alexander]

>
>
>Message: 9
>Date: Wed, 11 Dec 2002 09:45:27 -0600 (CST)
>From: Geno <rt at onshore.com>
>To: rt-users at lists.fsck.com
>Subject: [rt-users] ability to open 1 ticket in multiple queues
>
>I'm in a situation now where at times I need to open a ticket under
>multiple queues.  Is there an easy way to do this?  I'm running the latest
>stable release but I would be willing to move to the dev version if it is
>supported.  Has anyone coded a util that would do this?
>
>  
>
I would just create children or dependent tickets in the correct queues. If you really want to get fancy you can even merge them into the main ticket when the children/dependencies are closed.

Ron

-- 
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 * Ron Alexander             ralexander at musiciansfriend.com *
 * Programmer/Analyst        Musician's Friend, Inc.        *
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