[rt-users] problem creating tickets

[John Jasen]

changes made with Data::Dumper

new error is:

System error
error:  $VAR1 = bless( {
'error_message' => 'Couldn\'t execute the query \'INSERT INTO Tickets 
(Starts, Type, Priority, Resolved, Status, Queue, Owner, InitialPriority, 
FinalPriority, Subject, Creator, LastUpdatedBy, Created, TimeLeft, 
TimeWorked, LastUpdated, Due) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, 
?, ?, ?, ?, ?)\'ERROR: pg_atoi: zero-length string', 'errno' => -1 }, 
'Class::ReturnValue' );
context: 
... 
339:  Due => $due->ISO
340:  );
341:  #Set the ticket's effective ID now that we've created it.
342:  use Data::Dumper;
343:  die scalar Dumper($id);
344:  my ($val, $msg) = $self->__Set(Field => 'EffectiveId', Value => 
$id);
345: 
346:  unless ($val) {
347:  $RT::Logger->err("$self ->Create couldn't set EffectiveId: $msg\n");
... 
code stack:  /usr/local/rt2/lib/RT/Ticket.pm:343
/usr/local/rt2/WebRT/html/Ticket/Display.html:87
/usr/local/rt2/WebRT/html/autohandler:58