[rt-users] Error when sending mail from Web

[Jean-Eric Cuendet]

Hi,
Sorry, I was wrong! It don't work either with 0.63!
In fact, when I click reply on a ticket, I have a page, then fill the fields, submit, then I have the following error with 0.71 :

Can't locate object method "return_error" via package "Class::ReturnValue" (perhaps you forgot to load "Class::ReturnValue"?) at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 380,  line 106.

Stack:
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:380]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:89]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle/Pg.pm:49]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:848]
  [/opt/rt2/lib/RT/Record.pm:100]
  [/opt/rt2/lib/RT/Transaction.pm:84]
  [/opt/rt2/lib/RT/Ticket.pm:2773]
  [/opt/rt2/lib/RT/Ticket.pm:1740]
  [/opt/rt2/lib/RT/Interface/Web.pm:347]
  [/opt/rt2/WebRT/html/Ticket/Display.html:139]
  [/opt/rt2/WebRT/html/autohandler:58]


With 0.63, when replying:

Can't locate object method "return_error" via package "Class::ReturnValue" (perhaps you forgot to load "Class::ReturnValue"?) at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 380,  line 108.

Stack:
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:380]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:89]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle/Pg.pm:49]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:848]
  [/opt/rt2/lib/RT/Record.pm:100]
  [/opt/rt2/lib/RT/Transaction.pm:84]
  [/opt/rt2/lib/RT/Ticket.pm:2773]
  [/opt/rt2/lib/RT/Ticket.pm:1740]
  [/opt/rt2/lib/RT/Interface/Web.pm:347]
  [/opt/rt2/WebRT/html/Ticket/Display.html:139]
  [/opt/rt2/WebRT/html/autohandler:58]



When I create a new ticket with 0.63:

Can't locate object method "return_error" via package "Class::ReturnValue" (perhaps you forgot to load "Class::ReturnValue"?) at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 380,  line 108.

Stack:
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:380]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:89]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle/Pg.pm:49]
  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:848]
  [/opt/rt2/lib/RT/Record.pm:100]
  [/opt/rt2/lib/RT/Ticket.pm:326]
  [/opt/rt2/WebRT/html/Ticket/Display.html:87]
  [/opt/rt2/WebRT/html/autohandler:58]




And when I click back in the browser, and then submit again, no more 
error, but a message saying the entry is duplicated. But the comment is 
not stored in the ticket...
Any idea?
Thanks alot.
-jec

PS: BTW, what are RT 2.1.9 and RT 3.0 ? Are there prod ready? What's new?