[rt-users] Open stalled ticket (timed)

Lynoure Rajamäki lynoure at otaverkko.fi
Mon Dec 23 01:25:21 EST 2002


On Fri, 2002-12-20 at 16:15, darren chamberlain wrote:

> Couldn't you do this with an at job that calls 'rt --id 123 --status=open' ?
> 
> Or make it a cron job that reopens the ticket every Tuesday at noon. :)

That works for truly repetive tickets, but for others it would mean
manually adding a cron job for each such ticket. That's exactly the work
I want to avoid.
 

-- 
Lynoure Rajamäki
lynoure at otaverkko.fi




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