[rt-users] Open stalled ticket (timed)
rt-users
rt-users at lists.netways.de
Mon Dec 23 05:31:13 EST 2002
Hi,
>Conversation: [rt-users] Open stalled ticket (timed)
>Subject: RE: [rt-users] Open stalled ticket (timed)
>
>
>On Fri, 2002-12-20 at 18:28, rt-users wrote:
>
>> my $Add = $session{'CurrentUser'}->UserObj->RemindStarts*3600;
>
>RemindStarts doesn't seem to be implemented in RT::User. If
>you implemented it yourself, could you send that code too?
Oh, that is a database field, where a user can set the time, he wants to
be notified before the starts date. Just set it to 0 (zero)
my $Add = 0;
BTW. There is a typo in RT::Tickets, that makes the code i posted
useless. There was a posting a few days ago. Here is the patch from this
posting:
*** Tickets.pm.orig Tue Aug 27 15:30:16 2002
--- Tickets.pm Tue Aug 27 14:52:42 2002
***************
*** 53,59 ****
HasDepender => 'LINK',
RelatedTo => 'LINK',
Told => 'DATE',
! StartsBy => 'DATE',
Started => 'DATE',
Due => 'DATE',
Resolved => 'DATE',
--- 53,59 ----
HasDepender => 'LINK',
RelatedTo => 'LINK',
Told => 'DATE',
! Starts => 'DATE',
Started => 'DATE',
Due => 'DATE',
Resolved => 'DATE',
***************
*** 110,115 ****
--- 110,116 ----
OPERATOR => '=',
VALUE => undef,
DESCRIPTION => undef,
+ QUOTEVALUE => 1,
@_
);
$args{'DESCRIPTION'} = "Autodescribed: ".$args{'FIELD'} .
$args{'OPERATOR'} . $args{'VALUE'},
***************
*** 1171,1176 ****
--- 1172,1178 ----
ENTRYAGGREGATOR => 'AND',
OPERATOR => $restriction->{'OPERATOR'},
VALUE => $restriction->{'VALUE'},
+ QUOTEVALUE =>
$restriction->{'QUOTEVALUE'},
);
}
# }}}
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