[rt-users] Resending autoreply

[Lynoure Rajamäki]

Sometimes a support request is sent to a support person and the support
person forwards the request to RT. In that case the autoreply goest to
the support person and the actual requestor will be left without. Same
thing happens when a requestor is added to an existing ticket. Is there
a way for resending the autoreply message to requestors?

-- 
Lynoure Rajamäki
lynoure at otaverkko.fi