[rt-users] Resending autoreply

[seph]

>> Sometimes a support request is sent to a support person and the support
>> person forwards the request to RT. In that case the autoreply goest to
>> the support person and the actual requestor will be left without.
>
> If your MUA supports it, "bounce" the request to RT instead of
> forwarding it. RT will see it as though it came direct from the
> requestor.

This is sometimes called "redistributed".  You could probably do
somehting sneaky with a weird header and procmail, or maybe the
extended mailgate way.

seph