[rt-users] Watchers (AdminCc) question

[Ray Thompson]

Under Configuration-->Queues-->Watchers add your AdminCC
Under Configuration-->Queues-->Scrips or Configuration-->Global-->Scrips add "OnCreate NotifyAdminCcs with template Transaction"

Ray

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com] On Behalf Of Jacob Cazzell
Sent: Monday, December 30, 2002 11:16 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Watchers (AdminCc) question


I have RT installed and running nicely.  I'm having a problem setting up an 
AdminCc watcher to get notified on creation of new tickets.

I've read the manual a few times and searched through the mailing list 
archives to no avail.  I'm hoping that someone can post a quick little 
tutorial that will walk me through getting one of my RT users setup to be 
the default AdminCc watcher for one of my Queues (assuming that RT will set 
this value automatically on creation of new tickets).

If anyone can help me out, I would GREATLY appreciate it!

Thank you!

Jacob
jmc at lumasis.com

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