[rt-users] HELP..I messed up..and I have 800 pissed off people on my neck.

[Kristopher Lalletti]

Make a small perl script that connects via DBI to the database.

Issue a select statement to get all your tickets between a certain time
frame, and related data.

Foreach ticket, send out an email based on the content you want to send
and whatever you want.

That's all.

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Per Kristiansen
Sent: February 2, 2002 10:03 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] HELP..I messed up..and I have 800 pissed off people
on my neck.

okay..bear with me here...
I just made a Horrible error...
for the last two days we've been working on clearing out some queus
after
a service got run over by a herd of eager users..

all starts out well..but the I move all scripts to global..and I forgot
one..
the one that sends mail to the requestor when we reply to his message..

is there ANY way to resend ALL correspondance after a certain time..
please I'm desperate...


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