FW: [rt-users] FW: novice having trouble with mail...

Christen R. Pacheco cpacheco at planninggroup.com
Wed Feb 6 10:26:45 EST 2002

Checked... it is there... is there any other thing I could look for this
one is really throwing me through a loop... thanks...

[root at rt root]# ls -lash /etc/smrsh/
total 8.0k
4.0k drwxr-xr-x    2 root     root         4.0k Feb  5 20:33 .
4.0k drwxr-xr-x   49 root     root         4.0k Feb  5 18:58 ..
0 lrwxrwxrwx    1 root     root           24 Feb  5 20:33 rt-mailgate ->
0 lrwxrwxrwx    1 root     root           19 Jan  3 04:59 slocal ->

-----Original Message-----
From: Rich Lafferty [mailto:rich+rt at lafferty.ca] 
Sent: Tuesday, February 05, 2002 9:44 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] FW: novice having trouble with mail...

On Tue, Feb 05, 2002 at 08:25:44PM -0500, Christen R. Pacheco
(cpacheco at planninggroup.com) wrote:
> >
> > 	smrsh: rt-mailgate.--queue.general not available for sendmail

There's the error. You need to let smrsh run rt-mailgate. Make a
symlink to rt-mailgate in /etc/smrsh (or wherever that directory is on
your system).

Jesse, could you add

  Since the standard sendmail configuration will call rt-mailgate
  with smrsh, the sendmail restricted shell, you must tell smrsh
  that it is allowed to run it. To do so, make a symlink in
  /etc/smrsh to rt-mailgate:

     # ln -s /path/to/rt2/bin/rt-mailgate /etc/smrsh/rt-mailgate

to the sendmail section of the docs, following the newaliases command?

(Also, I noticed that qmail Method 2 is still there. I'd encourage you
to remove it; I can't think of any reason you'd have to add an rt user
just to configure qmail unless you already had a sufficiently complex
virtualhosts setup, in which case the recipe in Method 2 probably
wouldn't work out of the box anyhow. If you don't remove it, then the
pipelines MUST call preline like the ones in the example above it.)


Rich Lafferty
 Ottawa, Ontario, Canada    |  Save the Pacific Northwest Tree Octopus!
 http://www.lafferty.ca/    |    http://zapatopi.net/treeoctopus.html
rich at lafferty.ca

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