[rt-users] CONTRIB: MyQueues v0.0.2

[RT2 Troubles]

Okay that was uncalled for.. I did this in reverse order.. I posted a reply 
before checking the website:

RT lets you set up Cc and Administrative Cc watchers globally and for each 
queue. (Note that mail isn't sent unless you define Scrips to send it). 
Generally, Cc watchers are folks who get notifications of ticket updates and 
can view the queue (though this, of course, depends on how you configure 
things). Administrative Ccs are usually the folks who have rights to modify 
tickets. Set up folks you want to get Cc or AdminCc mail as watchers for your 
queue in "Configuration"/"Queues"/ / Watchers.

Blah! 

Sorry bout that :)


On February 8, 2002 09:26 am, you wrote:
> This is great work and I love the ease of this addon! Now it brings up an
> issue we haven't touched on here. What is the difference between watchcc
> and watchasadmincc ? ;)
>
> On February 7, 2002 07:17 pm, you wrote:
> > Howdy again!
> >
> > As Ryan Morben was kind enough to point out, MyQueues was showing all
> > queues to anyone who wasn't a watcher on any queue. Further poking at it
> > also taught me that I don't know as much about how Queue->IsWatcher() as
> > I thought I did. I didn't spot this myself as there aren't any queues
> > here I don't watch...more's the pity.
> >
> > However, an hour of learning enabled me to figure out a hack to solve
> > the problem while I go learn more about Queue->IsWatcher(). I've tested
> > this one on a couple of people who watch fewer queues than I do, and
> > it's working. Really. =]
> >
> > It also notes in the title of the box how many queues you're watching; I
> > toyed with having it be invisible if you watch no queues, but I decided
> > that since MyTickets and MyRequests show up even if empty, it made more
> > sense to follow that behavior.
> >
> > Anyway, enjoy!
> >
> > --j
> >
> > On Thu, 2002-02-07 at 12:29, Jim Meyer wrote:
> > > Howdy!
> > >
> > > In line with the MyTickets and MyRequests portions of WebRT, here's a
> > > MyQueues module which displays the 25 highest priority unclaimed (e.g.
> > > owned by Nobody) tickets in all queues that the current user is a
> > > watcher on.
> > >
> > > To use this module:
> > >
> > > * Copy it into your RT dir under WebRT/html/Elements/MyQueues.pm
> > > * Add it to your WebRT/html/index.html:
> > >
> > >   <TD WIDTH=70%>
> > >   <& /Elements/CustomHomepageHeader, %ARGS &>
> > >   <& /Elements/MyTickets &>
> > >   <BR>
> > > + <& /Elements/MyQueues &>
> > > + <BR>
> > >   <& /Elements/MyRequests &>
> > >   </TD>
> > >   <TD>
> > >
> > > And it should just work. =]
> > >
> > > Enjoy!
> > >
> > > --j
> > > --
> > > Jim Meyer, Geek At Large                             
> > > purp at wildbrain.com
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
>
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