[rt-users] Unknown mailer error 2 - Solved

[Paul Dixon]

Just in case anyone else gets this problem, I diagnosed it by piping an
email into rt-mailgate and got a message telling me I had no permission to
create tickets. It would seem that in my haste to try the glorious features
of RT2, I forgot to RTFM and set up some initial permissions for my queue
:-)

Hope that helps someone someday!

Paul.



> I've done a clean, out-of-the-box install of RT 2.0.11, but I'm getting an
> "Unknown mailer error 2" when I send an email to my rt alias.
>
> My maillog contains entries like this:
>
> Feb  8 07:17:52 localhost sendmail[8776]: g18CHpM08775:
> to="|/home/rt2/bin/rt-mailgate --queue general --action correspond",
> ctladdr=<support at xxxxxxxxxxxx.com> (8/0), delay=00:00:01, xdelay=00:00:00,
> mailer=prog, pri=30022, dsn=5.3.0, stat=unknown mailer error 2
>
> (snip!)