[rt-users] Reverse (date) order in Ticket History

[Rob Walker]

On Wednesday 13 February 2002 07:33, Daniel Schwager wrote:
> Bruce Campbell wrote:
> > 
> > On Sun, 10 Feb 2002, Daniel Schwager wrote:
> > 
> > > did somebody patched the RT2 code (2-0-11) to
> > > show the hostory in a reverse order (means
> > 
> > > I think, i have to change
> > > /opt/rt2/WebRT/html/Ticket/Elements/ShowHistory
> > > but i don't know the internal data structure ....
> > 
> > In the above file, you will need to add ordering to the Transactions
> > variable, so after:
> > 
> >         my $Transactions = $Ticket->Transactions;
> > 
> > add:
> > 
> >         $Transactions->OrderBy( FIELD => 'id',
> >                                 ORDER => 'DESC' );
> > 
> > ( default ordering is ASCending )
> 
> Cool - Thank you very much !! It works great !

Now turn that into a link to put in the default ticket list page, so that each 
person can do this as they are working with rt.  ;-)

rob