[rt-users] trouble in using the RT command line tools

Rob Walker rob at myinternetplace.net
Wed Feb 13 18:56:13 EST 2002


On Wednesday 13 February 2002 13:41, Andreas Meyer wrote:

> Bruce Campbell writes:
> > On Mon, 28 Jan 2002, Frank Rutzen wrote:
> > > "No RT user found. Please consult your RT administrator."
> > 
> > Make sure that the User's 'Unix Login' is also set in their
> > User's Configuration.
> 
> I've followed along this far, but RT doesn't seem to do anything:
> (The web interface is working fine)
> 
> $ rt --status=new
> $ 
> 
> "rt --help" does what one would expect.
> What next?

Be careful with that one.  I was working with the CLI earlier today, and found 
that to be able to show stuff, i needed to add --id=1-

So I did your command, with the added.

rob at judgehart:~$ rt --status=open --id=1-
That is already the current value
Status changed from resolved to open by rob
That is already the current value
That is already the current value
Status changed from resolved to open by rob
Status changed from resolved to open by rob
That is already the current value
That is already the current value
That is already the current value
That is already the current value
Status changed from stalled to open by rob
Status changed from resolved to open by rob
That is already the current value
That is already the current value
Status changed from resolved to open by rob
That is already the current value
That is already the current value
Status changed from resolved to open by rob
That is already the current value
Status changed from resolved to open by rob
That is already the current value
That is already the current value


Doh!

Rob (heading off to the web interface to fix things.  ;-)




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