[rt-users] Need Help

[Daniel F. Chief Security Engineer -]

On Friday 15 February 2002 10:33 am, you wrote:
> On Friday 15 February 2002 08:23, Daniel F. Chief Security Engineer - wrote:
> > Trying to install RT. I get an error on the rt_user password every time I
> > install on matter what i set the passowrd to or if the user dose not
> > exsist before the install. Here is the output from the install
> >
> > what I am doing wrong.
> >
> > /usr/bin/perl   tools/initdb 'mysql' '/incidents/db/mysql' 'localhost' ''
> > 'root' 'rt2' create
> > Now creating a database for RT.
> > Enter the mysql password for root:
> > Creating mysql database rt2.
> > cp etc/acl.mysql '//incidents/db/rt/etc/acl.mysql'
> > /usr/bin/perl -p -i -e " s'!!DB_TYPE!!'"mysql"'g;\
> >                         s'!!DB_HOST!!'"localhost"'g;\
> >                         s'!!DB_RT_PASS!!'"rt_pass"'g;\
> >                         s'!!DB_RT_HOST!!'"localhost"'g;\
> >                         s'!!DB_RT_USER!!'"rt_user"'g;\
> >                         s'!!DB_DATABASE!!'"rt2"'g;"
> > //incidents/db/rt/etc/acl.mysql
> > bin/initacls.mysql '/incidents/db/mysql' 'localhost' '' 'root' '' 'rt2'
> > '//incidents/db/rt/etc/acl.mysql'
> > Enter the mysql administrator's database password to create a new user
> > for
>
> RT
>
> > Enter password:
> > Enter the mysql administrator's database password to nondestructively
> > reload the database
> > Enter password:
> > /usr/bin/perl   tools/initdb 'mysql' '/incidents/db/mysql' 'localhost' ''
> > 'rt_user' 'rt2' insert
> > Now populating database schema.
> > Enter the mysql password for rt_user:
> > Creating database schema.
> > DBI->connect(dbname=rt2;host=localhost) failed: Access denied for user:
> > 'rt_user at localhost' (Using password: YES) at tools/initdb line 144
> > Access denied for user: 'rt_user at localhost' (Using password: YES) at
> > tools/initdb line 144, <STDIN> line 1.
> > make: *** [initdb.rtuser] Error 255
>
> Looks like you either told the interactive make program the wrong mysql
> password for your rt_user or you don't have rt_user in your mysql users
> table with the same password as you supplied to the make program.
>
> Using the same username (rt_user), and the same password, can you do mysql
> commands against the rt2 database?
>
> rob

Yeah after it did not work with the first install i added a rt_user user and 
gave him a pass I was able to login to the mysql db so I tried again got the 
same thing. then just for kicks i tried ti login in to the blank rt2 db and i 
got in with the rt_user I serup thats why I am so stummped here I looked 
through the archives and seen a similar post and did waht they suggested 
which was to delete the first two lines in etc/acl.mysql and still the same 
error. 

I am using the latest rt 2.0.11 and mysql 3.23.48. 


-- 
Chief Security Engineer | Daniel Fairchild danielf at supportteam.net
Unix is like a wigwam -- no Gates, no Windows, and an Apache inside.