[rt-users] Viewing New Tickets
Alexander, John
alexandj at fortrex.com
Tue Feb 19 12:27:10 EST 2002
Just got RT loaded and running and am having a couple of problems.
1st of all... I'm set up as a user and in an Administrator group with
Superuser privileges globally. I'm unable to view any new tickets coming in
under the "25 highest pri tickets I requested"
Any ideas?
more after I fix this.
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John Alexander
alexandj at fortrex.com
Network Security Operations Manager phone: 301-977-6966
Fortrex Technologies, Inc fax: 301-947-3539
Gaithersburg, MD
http://www.fortrex.com
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