[rt-users] Requestor RT error.
Bolivar Geraldo
bgeraldo at sockeye.com
Tue Feb 19 18:24:40 EST 2002
Hello all,
I'm running RT 2.0.11.
I'm having a problem where Requestors in the RT system can create new
tickets into a certain queue, however always get the following error:
"RT error: No permission to display ticket"
When the requestor then proceeds to look at open tickets his/her open
tickets, they can see the ticket that was just created and gave the
error above. Everything else seems to work fine. Am I missing a
permission somewhere?
Requestors have to following permissions to the queue in question (the
only queue that requestors can currently see):
CreateTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
What am I doing wrong?
Thanks,
Bolivar
--
Bolivar Geraldo (Junior)
NOC Analyst
E-mail: bgeraldo at sockeye.com
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