[rt-users] Re: give to user on ticket create?
Bruce Campbell
bruce_campbell at ripe.net
Wed Feb 20 05:26:30 EST 2002
On Wed, 20 Feb 2002, Dave Ewart wrote:
> I've never tried installing these add-ons before - there is an
> AutoAssign.pm and an AutoAssign.pm.insertdata file in the above
> directory. There is also a README, but that doesn't describe the
> installation process.
>
> What do I need to do to get this installed and working/configurable?
> Don't see anything in the docs ...
http://lists.fsck.com/pipermail/rt-users/2002-February/006509.html might
help.
Your main thing is:
If its a ScripCondition, it goes in lib/RT/Condition/
If its a ScripAction, it goes in lib/RT/Action/
If theres an insert_{condition,action} script with it, running
this will do the relevant magic with the SQL tables so you can
actually use the Scrip{Condition,Action}
Regards,
--
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations
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