[rt-users] File not found error, while pressing Ticketin

[Bala]

Hi All,
       In my UI page when I press New Ticket in Button
it is giving error as Queue could not be loaded??

  In httpd err-log file the error message as follows

 /usr/local/rt2/WebRT/html/Webrt
 /usr/local/rt2/WebRT/html/rt/admin-webrt

I don't have these files Webrt, admin-webrt. These
files should come with installation or we need to
copy, even in the source also these files are not
available.


WebRT: Queue not found ()[Tue Feb 26 22:05:04 2002]
[notice] child pid 1108 exit signal Segmentation fault
(11)
WebRT: No ticket specified ()WebRT: Queue could not be
loaded. ()[Tue Feb 26 22:06:01 2002] [notice] child
pid 1111 exit signal Segmentation fault (11)
WebRT: Could not load group ()[Tue Feb 26 22:27:46
2002] [notice] child pid 1113 exit signal Segmentation
fault (11)
[Tue Feb 26 22:29:39 2002] [error] [Mason] File does
not exist: /usr/local/rt2/WebRT/html/Webrt
[Tue Feb 26 22:32:42 2002] [error] [Mason] File does
not exist: /usr/local/rt2/WebRT/html/rt/admin-webrt
[Wed Feb 27 00:05:39 2002] [notice] child pid 1107
exit signal Segmentation fault (11)


How to avoid these errors??

-bala-

__________________________________________________
Do You Yahoo!?
Yahoo! Greetings - Send FREE e-cards for every occasion!
http://greetings.yahoo.com