[rt-users] Resolved Queue?
Michael Grubb
mgrubb at fifthvision.net
Tue Feb 5 19:31:56 EST 2002
As a matter of fact I have written a scripaction just for this.
I can get a ScripCondition for statuschange written that will look for status
resolved as well. (been needing to write this anyway)
I will be posting said scripaction in the next day or so, but if you can't
wait, let me know.
On Monday 29 April 2002 08:12 am, Crespo, Ramon wrote:
> Hello Everyone,
>
> I've been using RT for a couple of weeks now and it seems like a great
> ticket system solution. However it seems its not perfect for management.
> They want to have a place they can see all resolved tickets. Is there
> anyway to write a scrip that will move all tickets to a certain queue once
> there status equals resolved? Thank you all for making this system easier
> to work with.
>
> Kind Regards,
> Ramon Crespo
>
>
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