[rt-users] Altering status and corresponding with Jumbo page

[Travis Campbell]

(I've been blind when reading the buglist before.  If this is already
 documented please point me to the bug.  If it's fixed, even better)

We noticed earlier this week that RT2.0.8_02 is reopening a ticket if you

* set the status to resolved in Jumbo->Modify ticket

AND 

* correspond with the requestor in Jumbo->Update ticket.

It looks like RT is doing the updates out of order (setting the status
to resolved, updating the transaction table with the correspondence, and
then reopening the ticket because of the correspondence).  I think it should
be updating the transaction with the correspondence and then doing the 
status update.

Bug?  Feature?  

Travis
-- 
 Travis Campbell  -  Unix Systems Administrator =      travis at beast.amd.com
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