[rt-users] RE: [rt-announce] RT 2.0.11 Released + more support contract information

[Jesse Vincent]

On Wed, Jan 02, 2002 at 07:34:41PM -0800, Rob Mitzel wrote:
> Oh just bloody great, my site is infamous now. ;)  And you know, that makes
> me think...doesn't anyone else do merging?  I mean, if we get say, 10
> instances of an abuse issue, we just merge it into one ticket.  Nobody else
> does that?

I'm surprised that none of the testers caught it during the previous couple 
of weeks, but it was released on christmas eve. I suspect you were probably
the only site who rolled it out before you found the bug and the release was
pulled.. ;)  Oh. I meant overzealous merging on RT's part, not yours!

> P.S.  Jesse, if you get about 5-10 of those "platinum"-level contracts from
> us end users, I hope you're gonna take us all out for drinks. ;) j/k

If we get a couple of platinum contracts, one of the first orders of business
(after health insurance ;)  is some professional documentation for folks. And
then there are all sorts of goodies I'll be able to provide for the community.

Thanks,
	Jesse

> Regards,
> 
> Rob.

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.