[rt-users] Requestors email in the queue template

Vivek Khera khera at kcilink.com
Thu Jan 3 09:58:20 EST 2002


>>>>> "BG" == Bolivar Geraldo <bgeraldo at sockeye.com> writes:

BG> I'm running RT 2.0.9.  Is there a variable or flag that will give me the
BG> requestors email address in the mail templates in RT?  For instance, in
BG> the default template there is the following:

BG> {$Ticket->Subject()} -> which will give me the Subject of the ticket submitted.


You're using the Ticket object, which is conveniently created by the
Ticket.pm module.

cd rt2/lib/RT
perldoc Ticket.pm

now find what method you need.  No need to guess at an object's
methods when there are docs!

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Vivek Khera, Ph.D.                Khera Communications, Inc.
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