[rt-users] Requestors email in the queue template
Vivek Khera
khera at kcilink.com
Thu Jan 3 09:58:20 EST 2002
>>>>> "BG" == Bolivar Geraldo <bgeraldo at sockeye.com> writes:
BG> I'm running RT 2.0.9. Is there a variable or flag that will give me the
BG> requestors email address in the mail templates in RT? For instance, in
BG> the default template there is the following:
BG> {$Ticket->Subject()} -> which will give me the Subject of the ticket submitted.
You're using the Ticket object, which is conveniently created by the
Ticket.pm module.
cd rt2/lib/RT
perldoc Ticket.pm
now find what method you need. No need to guess at an object's
methods when there are docs!
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Vivek Khera, Ph.D. Khera Communications, Inc.
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