[rt-users] Priority alerts

[Bolivar Geraldo]

I apologize if this is an obvious question, but is there any
functionality built into RT that will send some type of "alert" for high
priority tickets, or overdue tickets?

Bolivar
-- 
Bolivar Geraldo (Junior)
NOC Analyst
Ph: 617-559-4031
Cell: 617-699-4315
E-mail: bgeraldo at sockeye.com
Pager: bgeraldo-pager at sockeye.com

Sockeye Networks, Inc.
275 Grove St., Suite 1-120
Newton, MA 02466-2272 
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