[rt-users] Web interface configuration
Heiko Zang|FutureData
zang at futuredata.de
Tue Jan 8 10:01:12 EST 2002
Hi!
Yes, the $WebPath was set wrong. I took Bob`s setup of RT2 in the
httpd.conf and adjusted it to my file path.
But I didn`t have the time to check the <location< and <directory> things yet.
Now RT is almost running. Some probs with the the reply function but that`s
another topic.
Thanx very much for the help.
Best Regards,
Heiko
At 10:43 04.01.2002 -0600, you wrote:
>Hi,
>
>Looking at the error logs, it appears Apache is looking in the Red
>Hat's default docroot (/var/www/html) for
>[Fri Jan 4 04:55:29 2002] [error] [client 192.168.200.61] File does not
>exist: /var/www/html/opt/rt2/WebRT/html/
>
>Here's my setup (under Apache 1.3.19 under SuSE 7.2):
>
>config.pm:
>$WebPath = "/rt2";
># This is the Scheme, server and port for constructing urls to webrt
># $WebBaseURL doesn't need a trailing /
>$WebBaseURL = "http://www.cynistar.net";
>$WebURL = $WebBaseURL . $WebPath . "/";
>
>httpd.conf:
>...
> # Set up Mason
> PerlSetVar MasonCompRoot /www/docs/www.cynistar.net/html
> PerlSetVar MasonDataDir /www/docs/www.cynistar.net/mason
> PerlModule HTML::Mason::ApacheHandler
>
> # Set up RT2
> Alias /rt2 /usr/local/rt2/WebRT/html
> PerlModule Apache::DBI
> PerlFreshRestart On
> PerlRequire /usr/local/rt2/bin/webmux.pl
>
> <Location /rt2/>
> SetHandler perl-script
> PerlHandler RT::Mason
> </Location>
>...
>
>Your setup:
>
>httpd.conf
>Alias /rt2/ "/opt/rt2/WebRT/html/"
>
><Directory "/opt/rt2/WebRT/html">
> ...
> PerlRequire /opt/rt2/bin/webmux.pl
> PerlModule Apache::DBI
> SetHandler perl-script
> PerlHandler RT::Mason
> ...
></Directory>
>
>config.pm:
>$WebPath = "/opt/rt2/WebRT/html";
>
>Suggestions:
>
>- Change $WebPath to "/rt2" in config.pm and restart the
>webserver. Note that web path is the path part of the URI (scheme
>:// user : password @ host : port / path ? querystring # fragment),
>not the filesystem path.
>
>- Check the Apache docs to see the difference between
> Alias /rt2/ "/opt/rt2/WebRT/html/"
>and
> Alias /rt2 "/opt/rt2/WebRT/html"
>
>IIRC, I've been burned by the subtle differences between the two.
>
>- Check if there's a substantial difference between
> <Location /rt2/></Location>
>and
> <Directory "/opt/rt2/WebRT/html"></Directory>
>
>I think these are equivalent in your case but I'm not sure (I lent out
>my Apache book earlier this week and I'm too lazy to check the
>docs at apache.org...)
>
>hth,
>
>-- Bob
>
>On 4 Jan 2002, at 11:07, Heiko Zang | FutureData wrote:
>
> > Hi all !
> >
> > I´m a new user of RT and having some problems setting up RT.
> >
> > Well, after some hours spending on installing RT, I finally made it.
> >
> > I`m using Redhat 5.2 and with apache with mod_perl, mysql and php. RT
> > version 2.0.9. Path: /opt/rt2
> >
> > I want to run RT with other content so I put these lines in the
> > httpd.conf:
> >
> > Alias /rt2/ "/opt/rt2/WebRT/html/"
> >
> > <Directory "/opt/rt2/WebRT/html">
> > AllowOverride None
> > Options None ExecCGI FollowSymLinks
> > Order allow,deny
> > Allow from all
> > PerlRequire /opt/rt2/bin/webmux.pl
> > PerlModule Apache::DBI
> > SetHandler perl-script
> > PerlHandler RT::Mason
> > Options ExecCGI
> > </Directory>
> >
> > In config.pm: $WebPath = "/opt/rt2/WebRT/html";
> > The permissions:
> >
> > /opt/rt2
> > drwxr-xr-x 5 root root 4096 Dez 22 19:03 WebRT
> > drwxr-xr-x 2 root root 4096 Dez 28 13:53 bin
> > drwxr-xr-x 2 root rt 4096 Dez 28 14:02 etc
> > drwxr-xr-x 4 root bin 4096 Dez 28 13:26 lib
> > drwxr-xr-x 3 root root 4096 Dez 22 19:03 local
> > drwxr-xr-x 3 root root 4096 Dez 28 13:26 man
> >
> > /opt/rt2/WebRT
> > drwxrwx--- 7 apache apache 4096 Jan 3 11:40 data
> > drwxr-xr-x 10 root bin 4096 Jan 3 14:27 html
> > drwxrwx--- 2 apache apache 4096 Jan 4 09:33 sessiondata
> >
> > /opt/rt2/WebRT/html
> > drwxr-xr-x 10 root bin 4096 Nov 14 20:29 Admin
> > drwxr-xr-x 2 root bin 4096 Nov 14 20:29 CVS
> > drwxr-xr-x 3 root bin 4096 Nov 14 20:29 Elements
> > drwxr-xr-x 4 root bin 4096 Nov 14 20:29 NoAuth
> > drwxr-xr-x 3 root bin 4096 Nov 14 20:29 Search
> > drwxr-xr-x 5 root bin 4096 Nov 14 20:29 SelfService
> > drwxr-xr-x 5 root bin 4096 Nov 14 20:29 Ticket
> > drwxr-xr-x 3 root bin 4096 Nov 14 20:29 User
> > -rwxr-xr-x 1 root bin 1918 Nov 7 00:06 autohandler
> > -rwxr-xr-x 1 root bin 684 Jan 3 14:19 index.html
> >
> > When opening the URL of the server a page with three links appear. One
> > is for RT with the target <a href="rt2/index.html">ticker</a>
> >
> > So, after following the link to RT, I come to the login page of RT, I
> > can login as root, I can log in and then I come the start page. Fine
> > But when choosing any link like search, home or configuration I get a
> > HTTP 404 Error: Can`t locate file. the apache error_log: [Fri Jan 4
> > 04:55:29 2002] [error] [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/ [Fri Jan 4 04:55:30 2002] [error]
> > [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/NoAuth/w ebrt.css [Fri Jan 4
> > 04:55:31 2002] [error] [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/Search/L isting.html [Fri Jan 4
> > 04:55:35 2002] [error] [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/NoAuth/w ebrt.css [Fri Jan 4
> > 04:55:36 2002] [error] [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/Admin/ [Fri Jan 4 04:55:37 2002]
> > [error] [client 192.168.200.61] File does not exist:
> > /var/www/html/opt/rt2/WebRT/html/NoAuth/w ebrt.css
> >
> > I searched in the RT archives but I couldn`t find an appropriate
> > answer/solving of that problem.
> > I hope anyone can help me. I´m stuck to long now.
> >
> > Greetings,
> >
> > Heiko Zang
> >
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
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