[rt-users] new install problem

Darrin Walton darrinw at nixc.net
Tue Jan 8 10:35:46 EST 2002


I haven't run across this problem before, and didn't see mention of it in
the archives I checked (though I could just be blind and missed it).

Here is the error I get from the mailer when I try to mail one of the
ticketing system queues:

   ----- The following addresses had permanent fatal errors -----
"|/usr/tickets/bin/rt-mailgate --queue 'General Queue' --action
correspond"
    (reason: 255)
    (expanded from: service)

   ----- Transcript of session follows -----
Can't do setuid
554 5.3.0 unknown mailer error 255

--g08AadM00357.1010486199/tickets.xram.com
Content-Type: message/delivery-status

Reporting-MTA: dns; tickets.xram.com
Arrival-Date: Tue, 8 Jan 2002 10:36:39 GMT

Final-Recipient: RFC822; service at develop
X-Actual-Recipient: X-Unix; |/usr/tickets/bin/rt-mailgate --queue 'General
Queue
' --action correspond
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Unix; 255
Last-Attempt-Date: Tue, 8 Jan 2002 10:36:39 GMT

Anyone seen this before, and know how to fix?

Thanks.

-darrin





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