[rt-users] Notification mails...

[Jonathan Gilpin]

On a group or maybe all groups I would like to have RT mail a mailing
list every time a new ticket is created to prompt people to check it
out. Can someone point me in the direction of how to do this? I've
checked the manuals but have found some sections unwritten.

Actually, I'd like RT to mail comments and changes to the list too,
(instead of to people individually) is there a simple method of doing
this?

Jonathan