[rt-users] New installation problem

[Sean Hussey]

Turns out the problem was deeper than that.  The admin was gracefully 
reloading Apache configs, not restarting the server to flush the 
cache.  Once I got him to do that, all was well.

Thanks very much!

Sean

At 12:33 PM 1/8/2002 -0500, Vivek Khera wrote:
> >>>>> "SH" == Sean Hussey <sean at thirteen.net> writes:
>
>SH> [Tue Jan  8 09:57:32 2002] [error] RT Couldn't write to session directory
>SH> '/web/mako/docs/rt2/WebRT/sessiondata'. Check that this directory's
>SH> permissions are correct. at /web/mako/docs/rt2/bin/webmux.pl line 152.
>
>In the rt2/bin/webmux.pl script, near the end where this error message
>appears (obviously line 152), change the code to read from this:
>
>           else {
>              die "RT Couldn't write to session directory 
> '$RT::MasonSessionDir'.
>  Check that this directory's permissions are correct.";
>           }
>
>
>to read like this:
>
>           else {
>              die "RT Couldn't write to session directory 
> '$RT::MasonSessionDir'.
>  Check that this directory's permissions are correct. $@";
>           }
>
>
>All I did was stick the $@ to the end of the error message.  This will
>display the original error that triggered the warning in the log.  Now
>stop and start apache and try it again to see what the error *really*
>is.
>
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