[rt-users] auto reply to script generated mail

[Feargal Reilly]

I *think* you can set this in /path/to/rt2/etc/config.pm under the bit
'IsRTAddress'. But I'm not sure, so test it a bit.

-fr.

On Thu, 10 Jan 2002 12:21:40 -0500
"Joseph L. Hill" <joseph.l.hill at Dartmouth.EDU> wrote:

> Greetings,
> 
> I installed rt a few weeks ago and think it rocks, one problem I seek 
> advice on:
> 
> I have a script on a web server that generates a mail message but is used 
> by people without an email address, so the sender on this message is 
> "nobody at mywebserver", rt receives this message from "nobody at mywebserver" 
> and sends back a ticket but the mywebserver is not running sendmail so the 
> msg goes into the bouncy bounce.
> 
> I'd like a way to tell rt "if the mail is from nobody at mywebserver" then 
> don't send back any mail notifications.
> 
> I see my options as either running sendmail on mywebserver to receive the 
> message from rt and dispose of it, or try to hack sendmail on the rt server 
> so it doesn't send out a message if the recipient is "nobody at mywebserver".
> 
> Is there any way to tell rt to not reply if the incoming mail was from 
> "nobody at mywebserver"?
> 
> Any and all advice much appreciated!
> -joe
> 
> 
> ---------------------------
> joseph.l.hill at dartmouth.edu
> (603) 646-0387
> ---------------------------
> 
> _______________________________________________
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> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 


-- 
Feargal Reilly,                        | Communications House, 
Systems Administrator.                 | 1a Lower Pembroke Street,
The CIA - http://www.thecia.ie/        | Dublin 2,
Ph: +353-1-6768230 Fax: +353-1-6767720 | Ireland.

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