[rt-users] Autoreply: "can't build entity: no body, and not multipart"

Bruce Campbell bruce_campbell at ripe.net
Fri Jan 11 12:59:05 EST 2002


On Fri, 11 Jan 2002, Hunter, Jonathan wrote:

> 1. Is there an easy way of stopping RT barfing on this type of syntax
> error? I haven't looked at much code so far, but is it possible to
> execute the {...} replacements from the templates within an @eval()
> block?

Being able to see what a template looks like would be useful, particularly
against a given ticket/attachment.

> 2. How do I delete templates? I created two test templates for the
> queue in question whilst trying to debug this, and now I've finished
> with them I'd like to remove them. I must be missing something
> obvious, but I can't see a "delete" link anywhere??

Nope.  You either keep on editing it (everything can change), or simply
don't refer to it in your Scrips.  You can't delete it from the WebUI.


-- 
                             Bruce Campbell                            RIPE
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