[rt-users] Unprivileged user cannot see any queue when creating ticket

[Viren Patel]

Hello.  I followed all instructions and set up RT 2.0.11 without any 
problems.  Using the web interface I set up an unprivileged user.  The 
system allows the unprivileged user to login but when clicking on the 
'Create Ticket' link, none of the queues show up.  I gave 'Create Ticket', 
'Delete Ticket', 'Show Ticket' permissions to 'Requestor' group with no 
change.  I gave the same permissions to 'Everyone' group but there was no 
change.  I assigned permissions to individual queues but again there was no 
effect - an unprivileged user (requestor?) just cannot see any queues when 
creating a ticket.  Any clues?  Thanks in Advance.

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Viren Patel                        Phone: (512) 471-1031
Dept. of Chemistry & Biochemistry
The University of Texas at Austin, Austin, TX 78712-1167